+1-855-211-0932 (ID:270531)
Need a top hosting solution? Sign up now!

HomeCustomer Support

Customer Support


Context Help

If you lose your way inside our hosting Control Panel, the first thing you should do is press the Help button, which is visible on each page. A pop-up menu will appear. It includes detailed info about all the actions that you can carry out on that particular page. Each pop-up window opens on the same page so that you can quickly return to your work.

Video Tutorials

We have a huge variety of tutorial videos illustrating how to work with our Control Panel. They're made for those of you who would like to see how things are getting done rather than just reading articles. Thus, anyone can quickly get to know our hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you need, have a glimpse at our comprehensive Frequently Asked Questions database, which includes questions asked by real people and offers practical solutions. We constantly update our FAQ database with new questions & answers in an attempt to embrace all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, you can contact our great team of client support engineers available 24/7 and ready to help you with any query. Each trouble ticket you send will be responded to within one hour (the average ticket response time being about twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 270531

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com